RETURN & EXCHANGE 

We truly hope you’ll love every piece from *lurve.kl*, as each scarf is crafted and packed with lots of love. However, if you find a little flaw in your order, don’t worry we’re here to help!

To make sure everything runs smoothly, please take note of the following:

♡ Kindly notify us within 3 days of receiving your parcel if there’s any manufacturing defect.
♡ Due to hygiene reasons, all scarves are
non-refundable and non-exchangeable, unless there is a genuine defect.
♡ To be eligible for a return, your item must be unused, unwashed, and in its original packaging.
♡ Please keep your receipt or proof of purchase for verification.

To start a return, simply reach out to us through our social media. Kindly send us a DM on Instagram (@lurve.kl) and our team will guide you with love and care 💌